Wednesday, February 19, 2014

Responding in love

To paraphrase Madonna: It's a digital world and I am a [reluctant] digital girl.

We've all gotten it: the email that unravels all your awesome (if you do say so yourself) plans. You send a simple request to someone and they email back explaining all the reasons what you need is not possible. Or you get an unsolicited bit of advice or feedback that hits every nerve in your body. Or you send a bit of feedback only to receive an email in return that is laden with hurt feelings and accusations. As our world continues to turn more and more to impersonal, digital communication methods it becomes easier to lose sight of feelings and emotions when we communicate with a quick click, click, click... send.

But human beings haven't changed. We are still emotional beings who take pride in our work and try (I hope) to do our best to respect the dignity of others in our communications. So this turn to cold, digital communication is sometimes at odds with our communication needs as individuals. Some personality types are better suited to digital communication than others. But on the whole, we lose something when we communicate as though it is entirely mechanical instead of personal.

So, how do we respond in love while still maintaining appropriate boundaries and professionalism?

Here are my quick and dirty email communication rules that I try to follow:

1. Take a breath or, better yet, several. Just because email means instant communication is possible, it doesn't mean instant communication is necessary. With smart phones, tablets, and wifi galore we've become a society that expects instantaneous answers to all of life's questions. Just because there might be an expectation that we respond immediately it does not mean it is required. Take 24 hours before responding to any email, that is not time sensitive, that is upsetting or inflammatory. If you think that window might further damage the relationship, a simple response that tells the sender you received her/his correspondence and will respond soon can sometimes defuse the situation temporarily.

2. Take it off line. Email is best employed for matter-of-fact, short communications. Once hurt feelings get involved the situation can escalate quickly. Offer to meet in person or by telephone if the correspondence has taken a turn towards hurt feelings.

3. Walk a mile. If you thought the thing you were requesting was simple yet the response you got was complicated, rather than further explaining why your request is really simple - look at it from their perspective. What are the values involved? What other factors are in play? 

4. Get an outside perspective. If you really cannot settle down or see the reasoning in the correspondence, ask an unbiased person to weigh in. Sometimes this might be to validate what you are experiencing, a lot of the time this might be to objectively consider both sides.

5. Remember the Christ that is in them. It is really easy to play the "I'm right, they're wrong" game with email. You don't have to look the other person in the eye when you are communicating and "hearing" their words. I find it is always best for me to assume the best motives and remember that at the bottom of it all the person with whom I am communicating was created in God's image. This is both the hardest and easiest step. If loving everybody was easy, we'd live in a much more peaceful world.

It's only after I've completed the above five steps that I am able to respond to difficult emails with love. Sometimes I do respond before I've participated in these steps and sometimes I luck out and do a good job. Most of the time, though, a quick response leads to hurt feelings and a much longer and more arduous communication than was necessary. 

Monday, February 17, 2014

A gift of great value


A few weeks ago one of my parishioners emailed me the following story from his commute. With his permission I share it with you now:
Today as I was on the subway coming back from Quincy to my office in Back Bay I was riding the Orange line.  A man who was learning impaired approached me and asked if I had any spare change.  At first I nodded no; he then offered me a gift which was a piece of paper 18”x24” rolled up with an elastic band (he had a handful of them). I declined, but offered him a dollar instead and he was grateful.  He proceeded down the subway car, approaching others and got pretty much the same initial response of the nod, except most looked around to see if anyone else was looking to try to get a mutual smirk, evil smile or an eye roll.   I got so frustrated with myself for not doing more; he wanted to give me something.
He worked his way back to me, and this time I was ready with another dollar bill; I wanted what he was handing out.  So I handed him another dollar and he handed me the gift.  He proceeded to offer me a second one, and I declined (much more politely than last time).  He was probably in his mid 50’s and told me he had been drawing since he was 8 years old.  I told him that I would open it when I got back to work.  He proceeded on, and continued to get the same negative responses.  The suspense was killing me, what was in the rolled up paper, and what was his drawing?  I took off the rubber band and unrolled it and saw what he had drawn. 

I went back into my wallet and pulled out a five dollar bill, and said “here; this is worth way more than two dollars”.  He again offered me a second one and I declined and told him that he needed to keep them so he could give them to other people.  It turns out, according to him, that they are all the same picture.  He then sat down next to me on the subway and smiled a lot and introduced himself to me, and told me that he had worked so hard on those drawings in his art class today.  I chuckled to myself because others kept throwing me a glance, some were a friendly smile and others were something more of a look of disgust as if to say “better you than me” and if so they were right. 
 
I practically skipped off the subway.

Wednesday, December 18, 2013

We will see stars



"In the beginning was the Word, and the Word was with God, and the Word was God. He was in the beginning with God. All things came into being through him, and without him not one thing came into being. What has come into being in him was life, and the life was the light of all people. The light shines in the darkness, and the darkness did not overcome it." John 1:1-5

There is something about darkness that is frightening. When it is dark and our sight is obscured, our minds begin painting pictures to make up the difference. Suddenly what was in daylight the woods around our home becomes a dangerous wilderness. What felt safe and secure becomes a frightening possibility of fearful circumstance. As our days grow shorter, our experience of the darkness takes over more of our day and can overwhelm us. It is in the midst of this space where our vision is robbed that our imagination takes over and gives way to both make-believe and memory.

This time of year calls forward memories for all of us. Some of those memories are filled with laughter and family, colors and light. Some of those memories are filled with tears or pain, fear or sorrow. For many of us, we have memories of both sorts that somehow come forward and swirl together into a string of interconnected emotions that become difficult to disentangle. The memories become a weight we carry with us as we try desperately to focus on the light and the joy we are told we are supposed to feel.

But whoever said a call to remembrance is always a joyful experience? The things we remember most clearly are the heights and the depths. We remember where we were when President Kennedy and Martin Luther King Jr. were shot. We remember what we were doing when the challenger exploded and the twin towers came down. We remember what it was like to hear someone say, “I love you” for the first time. We remember the mirth we felt when we heard that family close to us was expecting a child and we remember the fear and anger that bubbled up when that same child was diagnosed with a painful illness. The call to remembrance isn’t a call to a specific emotion – it is a call to honor the experiences that comprise our existence.

The prologue to the Gospel of John, which we heard this evening, tells the story of remembrance. “In the beginning was the Word and the Word was with God and the Word was God.” Like Paul Harvey used to expound in his radio program – We have the luxury of knowing the rest of the story. The Word of God, that spoke the earth into being and was proclaimed by the prophets, became flesh in the person of Jesus for whom we wait. That same Word that was and is a light that darkness cannot overcome became a human being who instructed his followers to “do this in remembrance of me.” Jesus, for whom we wait, the light in the darkness, was a holder of memory and instructed his people to become holders of memory as well.

When we re-member those whom we have loved and lost, Christmases past, health that is now illusive, the life we thought we’d be living, our fears and anxieties, - we are putting ourselves back together in a form of honest and active waiting. This active waiting can be painful and exhausting, but it pays homage to all of the different parts that make us who we are. Tonight, we are calling forward the parts of our lives that are vital piece of the puzzle that makes us whole. Who we are today – right this moment – is because of who we have been, what we have experienced, the people who have crossed our paths, and the hope for what is to come. Friends, we cannot dance in the joy of Easter morning without first walking through the painful darkness of Good Friday.

So whatever feelings you bring here tonight – whatever fear you might have of letting those emotions take up space in your being – know that you, all of you, are welcome here. Do not fear the darkness within your own mind, because there is a light that cannot be overcome no matter how dark it gets. Do not shove these wonderful and terrible feelings aside because they are the reminder that you are here, alive and human, right now. God’s Grace is big enough to hold all that you bring here tonight – and more. If you cannot feel that grace and love I encourage you to make that your prayer this night – or just trust me when I tell you, because I know this to be true. God’s Grace and Love are freely flowing through God’s own Holy Spirit, encircling you even as we speak. Allow yourself to feel and know that all of those feelings are acceptable.

Sometimes this Advent journey of waiting and counting down can feel just as perilous as a walk into the depth of the woods in the dark of night. We can’t avoid the emotions that present themselves but we can remember to look up while we march onward – if we look up we will eventually see the most brilliant stars. 

Wednesday, December 11, 2013

Cocoa with God

Sermon for the second Wednesday in Advent

‘Come to me, all you that are weary and are carrying heavy burdens, and I will give you rest. Take my yoke upon you, and learn from me; for I am gentle and humble in heart, and you will find rest for your souls. For my yoke is easy, and my burden is light.’ Matthew 11:28-30

I've often heard the expression that something is as refreshing as a cool glass of lemonade on a hot summer day – but I would challenge those southerners that there is actually nothing more refreshing than a hot cup of cocoa on a cold winter’s day. We've all felt that chill – those bone cold days when the snow doesn't seem to end and just as we finish shoveling it is time to start again. Sometimes, as beautiful as a fresh winter’s snow can be it is despairing as well. Walking through Advent’s journey of darkness heading towards light in the winter, therefore, seems fitting.

This image of shoveling to exhaustion also strikes me because Advent seems also to be a season when we decide to become superhuman, and to take on more tasks than are possible to complete. We have shopping lists several miles long, we attend parties and gatherings with friends and family, we decorate our homes, we donate our time and our money, we try to do-do-do because this is the season of giving. But, as my friend Ginny likes to point out – we are human-beings not human-doings. And I think that is what Jesus is highlighting in this invitation to “be.”

In this passage from Matthew we are hearing Jesus as he instructs his followers who are weary and burdened as Israelites who are tired of the legalistic ways of the Pharisees and Sadducees. The people are at their breaking point as they try desperately to follow the law as they’ve been instructed only to constantly be redirected and told they are falling short. The people want to follow God but the burden of doing so in the supposedly prescribed manner is to heavy a burden to bear. So Jesus tells them of another way. He has been instructing them about how they can be his disciples and missionaries in the world and to illustrate the ways this call is different than what they have come to expect his invitation to follow includes this lovely invitation to rest.

We can believe in this invitation because Jesus himself follows it. If we are truly called to emulate Christ as we follow his example than it is imperative that we go off and rest a while as Jesus did frequently, including at some key points in his ministry. There were times when the crowds were pressing in on Jesus and he said to his disciples that he was going off for a time apart to rest and to pray. Hundreds of people pressing in on the Messiah, yet he still insisted on taking time to rest and to pray.

When we look at this example he set for us it becomes hard to believe that we still find it difficult – and sometimes seemingly impossible – to take time away during which we can rest, refresh our souls, and talk to God. Jesus was walking the earth with the weight of all humanity on his shoulders yet he still told his followers that his burden was light.

I was online last night and a friend shared a documentary with me. It is by the Mimi Foundation and it is called, “If only for a Second.” The short documentary teaser is a project the foundation sponsored where they interviewed cancer patients about their lives. In the interviews the people reported that spontaneity and carefree moments were some of the things they missed the most while they were sick. The foundation then offered each of the interviewees a free spa-makeover with the agreement that they keep their eyes closed during the process so the mirror reveal of their new look would be a surprise. What they didn't know was that the mirror was a 2-way mirror with a photographer on the other side and the makeover team was actually outfitting them in outrageous wigs and makeup for a big shock. When the participants opened their eyes and saw their ridiculous appearances for the first time the photographer captured the moment and created a book from the images. For that second when their eyes opened they were no longer cancer patients receiving makeovers – they were human beings captivated by joy and surprise.
What could happen in your life if you laid down your burden for just a moment and choose being over doing? What would happen if you opened your eyes and noticed the wonder around you in a new way? We've a long winter ahead and there will be plenty of time for worry and shopping, working and shoveling. Let’s all find a moment to sit down and refresh ourselves by drinking a cup of hot cocoa with God.


Monday, December 9, 2013

Signs

Below is the "ish" text of my Advent 2 sermon preached at Epiphany yesterday morning. I say "ish" because I ascended the steps of the pulpit with a general outline but elaborated and colored as the Spirit led. If you would prefer you can listen here. 

Advent 2 Year A



Signs come in many different forms.

When I was growing up there was a little church near my house that we would pass on the way to the store. For about 15 years they had a sign that read, “Jesus is coming soon, are you ready?” it was on one of those deli signboards with the removable letters. The reason it stood out was not because of the message, but because the “N” in “soon” was backwards. For 15 years this sight amused and fascinated me. “If Jesus really is coming soon, you had better flip that ‘N’ around.”

But, if the “N” wasn’t backwards I probably wouldn’t have taken much notice then, and I surely wouldn’t remember it now. So, I now wonder, did some clever church member do it on purpose to give us pause? …to force us to keep awake? Whatever the reason, I was a little sad when I went home for a visit a few years back and discovered that there is a new message up. I don’t even remember what the sign says now, but I miss that backwards “N.”

Signs come in many different forms.

Matthew makes it a point to tells us about the absurdity of John’s dress and eating habits for a reason: they were outlandish even at the time. When John came a’ Baptizing – you noticed. I cannot tell you how many sermons I have heard for this day on our liturgical calendar that have started with the preacher singing “Prepare Ye the Way of the Lord” from Godspell. (Despite great temptation, I will not be doing that this morning.) And while some of those sermons have been terrific, I find that we spend so much time parsing Isaiah out of John’s speech that we lose track of the rest of the message. We all remember this imperative that John echoes forward from Isaiah: “Prepare ye the Way of the Lord!” But before John calls us to prepare – he explains how we are to prepare – he calls on us to repent. – Or does he?

Repentance, as we commonly accept the term, brings up images of self-chastisement, guilt, and feelings of inadequacy. We think that if we use our time to repent we are being called to feel badly about our actions and ourselves. But that is not the repentance we are called to here. The word that is translated into “repent” here is the Greek verb metanoia. While this word was translated into the English “Repent” starting in the second century, scholars insist that a more accurate translation would be to say that we are called to “Turn our hearts from sin and towards God.” How different would your interpretation of today’s Gospel passage be if we heard John cry out, “Turn your hearts from sin and towards God; The kingdom of Heaven has come near!”?

Suddenly we are able to hear John in a different way when the repentance he is crying out about is a call to recognize God’s power to transform our lives. Metanoia, is a call to mindfulness, the kind of mindfulness Liz Kinchen urged us to pursue through our New Year’s intentions last week, and through that mindfulness we are opened to receive vision from the mind of Christ. Through that mindfulness we open ourselves to receive the Grace that is constantly being offered to us by a God who wants only to be in relationship with us. Suddenly, when we hear the Baptist’s cry as it was intended, we hear it in a new way because some of the prickly edges have been worn away by our new knowledge.

Signs come in many different forms: there are men in camel hair clothes, sticky with honey from the midday meal screaming about repentance – a stranger on a frigid street corner with a cardboard sign asking for help – the way the light hits you on a particular afternoon, or even the news of the death of an amazing world leader who spoke truth to power, spent years in prison, and freed a people – signs come in many different forms. Whatever the sign is, we have to be open to noticing it. Sometimes, we might even get called upon to be a sign for others. Whatever the sign is, be open to noticing it. Regardless of when it presents itself, we may never be ready for the message or maybe that message will be exactly what you need to hear to get ready for the coming of the King.

We all need a backwards “N” in our lives to make us stop long enough to ask, are we ready? We need that backwards “N” because I am fairly certain there won’t be anyone wearing a camel hair tunic cinched with a leather belt showing up in our lives anytime soon.


Whatever the backwards N is in your life this Advent season I hope it invites you to go home and ask yourself, am I ready to have my heart broken open by God? Am I ready to turn away from sin and turn my heart toward God? Don’t worry if you aren’t there yet, we are only in Advent 2, and it is the beginning of the year… and God issues that invitation every minute of every day. Listen to the cry of John the Baptist. Give yourself over to metanoia. And remember: Jesus is coming soon, and His birth will change you if you let it.